Search results for "healthcare organizations"
showing 2 items of 2 documents
From Healthcare Manager's Competencies to Helthcare Organization's Competences
2017
Competency identification systems need to identify both – personal (mostly managerial/leadership) competencies and organizational competences. This article is focused on identification the common competencies of healthcare managers significantly shaping core competences of such organizations. There are many models of healthcare managerial competencies – three of them are presented in this article. First is Competency Task Force (The Healthcare Leadership Alliance approach), second – Competency Directory Model (The Global Consortium for Healthcare Management Professionalization approach) and third - NCHL Competency Model (created by The National Center for Healthcare Leadership). In author’s…
Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare
2017
This paper combines entrepreneurial behaviour and service innovation in order to investigate the use of the Idea Window; a virtual tool planned for employee-driven service development in a healthcare organisation. The empirical study investigates the tool used as a method for supporting employees' collaborative knowledge sharing in front-end of innovation in two study cases. Particularly, the research findings focus on how the virtual tool can be used for tackling the unknown - tacit knowledge, hidden possibilities, and initiatives in the context. The results are based on Idea Window entries and survey data collected in a Finnish hospital ward.